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Appointment Expectations

We appreciate your business. So that we can best serve all our clients, please be advised of these policies.


Please aim to arrive 10 minutes before your scheduled appointment time, wash your hands in the restroom and have a seat in the waiting area. If you arrive after your scheduled appointment time, it may not be possible to extend the time available for your booked service; if your service is

shortened due to your late arrival, you may still be charged the full cost of the service.


24 hours’ notice is required to reschedule or cancel a booked appointment, except in cases of contagious

illness as described below.

If you, or another person in your household, has an infectious or contagious illness, please contact us as soon

as possible to reschedule your appointment for a later date. There is no penalty or timeframe required in this

case, for your safety and that of other clients.

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